For Goodness Cakes is a home-based business located in the Cotswold neighborhood of Charlotte in between SouthPark and Uptown. Address and directions will be sent upon request.
Email is always preferred since order details can easily be saved and reviewed later, and email helps me to record your contact information, date needed, etc. I keep myself (and my hands) quite busy during the day between baking, designing, cleaning and managing a household with 2 young kids, so phone calls are best if scheduled in advance. Also, I cannot always give you an immediate quote or confirm my availability over the phone since I might not be at my computer. You are welcome to leave a message, but following up with an email is recommended! After we start with an email, I would be happy to schedule a time to chat later if that’s easier to communicate the details of the order.
Please allow up to 2 days for emails to be replied to and call if you need immediate assistance. It is best to order small cakes at least 1 week in advance and custom cakes more than 3 weeks in advance, but keep in mind that some weeks (especially during high season) get booked up months ahead. We do not accept orders under $500 more than 4 months in advance, but an early date reservation is always recommended!
When emailing, please provide as many details as possible and be sure to always include the date of your event and your last name in the subject line. When inquiring about a wedding cake, please also include location and approximate size so that our availability can easily be determined. Please note that due to the nature of this business, emails sent on Thursday through Saturday may take longer to reply to. Thank you for your patience!
A NOTE ABOUT TEXTS: The phone number provided is a cell phone but please DO NOT TEXT your cake order. Your text can more easily get missed and forgotten. Texting is fine for simple orders like cake jars that require very little correspondence or 3 word replies, correspondence regarding a cake that will be picked up within days, or if you want to see if your order is ready. PLEASE CALL if you need immediate assistance and if your text or email hasn’t been replied to! I get a lot of junk mail to sort through so sometimes emails get missed.
If you would like to receive information about our promotions, classes, and events, please sign up to be on the mailing list by clicking HERE (and be sure to add email@example.com to your address book!).